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Magic Mug FAQ

Learn everything about Magic Mugs, from how they work to tips on care and customization.

What is a Magic Mug?

A Magic Mug is a special type of coffee mug that changes color or reveals a hidden image when filled with a hot liquid. This transformation occurs due to a thermochromic coating on the mug's surface.

What are image dimesions for the graphic on the mug?

7.4"x3.5" 2017x1046 pixels

How does the color-changing feature work?

The mug is coated with a paint that changes color or becomes transparent when heated. This reveals the underlying design or color of the mug, creating a 'magical' effect.

Are Magic Mugs safe to use?

Yes, Magic Mugs are generally safe for use. However, they should be hand-washed to preserve the coating, and they are not typically microwave or dishwasher safe.

Can I customize a Magic Mug?

Absolutely! Add personal photos, or designs which will appear when the mug is heated.

How long does the magic effect last?

The effect lasts as long as the mug is hot. Once the mug cools down, it returns to its original state. Repeated use does not affect the longevity of the effect, but rough handling or improper washing might.

Is there a limit to how many times a Magic Mug can change?

With proper care, a Magic Mug can change colors many times over several years. However, the special coating may eventually wear off with excessive use or improper handling.

Can I put my Magic Mug in the microwave or dishwasher?

It's generally not recommended to put Magic Mugs in the microwave or dishwasher, as high heat and harsh detergents can damage the coating.

What types of designs work best for Magic Mugs?

Bold and high-contrast designs work best for Magic Mugs. Remember that the hidden design or message should be a surprise, so think about how it will look both before and after the reveal.

How should I care for my Magic Mug?

Hand wash with mild detergent and avoid using abrasive sponges. Do not expose to direct sunlight for extended periods, and store in a cool, dry place.

Where can I buy a Magic Mug?

Magic Mugs are available online through Printicular.com. The best place to purchase magic color changing mugs is with the Printiuclar.com website or the Printicular mobile app.

What materials are Magic Mugs made of?

Our color chanigng mugs are made from ceramic with a special coating applied to the outer surface for the color-changing effect.

Can I use Magic Mugs for cold drinks?

Yes, Magic Mugs can be used for cold drinks, but the color-changing feature activates only with hot liquids.

How do I prevent fading of the thermochromic coating?

Avoid direct sunlight and harsh cleaning agents. Hand wash gently and do not soak for extended periods.

What is the ideal temperature for the color change to occur?

The color change usually occurs when the liquid is above 70°C (158°F). The exact temperature may vary slightly.

Can Magic Mugs be used for promotional or corporate gifts?

Absolutely! They are a popular choice for promotional items, as they can be customized with company logos or messages.

Is there any health risk associated with using Magic Mugs?

No, when used as intended, there is no known health risk associated with Magic Mugs.

How can I ensure the best print quality for custom designs?

Use high-resolution images provide for the best quality. If you have a specific design you can upload the exact size which is 2017x1046 pixel image.

What file formats do you accept?

We accept JPG, PNG files.