We take the private nature of your personal information very seriously.
Some of The Services & social utilities permit sharing. When you share content, it may be made visible including (in some cases, and without limitation) location and time data. You should take care not disclose personal information in this way, and you must not use the Services to disclose personal information of others without their consent.
Depending on the way that you use the Services, it will often require that we gather personally-identifying information. The nature and amount of the information that we gather, depends on how you use the Services. For example, if you are enabled to you join The Services community and share content with that community, we may store your username, content, your email address, the content that you are sharing and other personal information. We only collect such information as is required or appropriate to fulfill your interaction with the Services. We won't disclose personally-identifying information other than as described below.
In addition to the information that you share directly with us, we may also collect non-personally-identifying information, such as (without limitation) the browser type, language preference, referring site, and the date and time of each visitor request. We use this information to better understand the how people use the Services, and from time-to-time we may publish or release non-personally-identifying information in aggregate. Sometimes we will also collect potentially personally-identifying information such as Internet Protocol addresses. We don't use that information to identify users, however, and will not disclose such information, other than as described below.
We disclose personally identifying and potentially personally identifying information to those employees, contractors and affiliated organizations that need to know the information in order to process it and/or assist in providing the Services, and provided that they have agreed not to disclose it other than subject to the same requirements of confidentiality. Those employees, contractors and affiliated organisations may be located outside your country of residence. By using the Services, you consent to us transferring such information to them. Additionally, we may chose to buy or sell assets. This will typically involve transferring user information from us to another business. If our business or the majority of our assets are acquired, or we merge with another business, or in the unlikely event that we go out of business or enter bankruptcy, user information would be transferred to a third party. You acknowledge that such transfers may occur, and that any purchaser may continue to use your personally and non-personally identifying information only as set forth in this policy. We may also disclose personally and non-personally identifying information if required by law. Otherwise, we will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
If you provided your email addresses, as a part of registration or otherwise, we may email you from time-to-time. We will always let you opt out at the time of such communication.
We take all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
This privacy policy lets you know what information we collect, how we may share that information, and your choices regarding the sharing of your information. This policy applies to Walgreens stores, Walgreens.com, any Walgreens Affiliate sites where you may interact with any of the Walgreens Family of Companies, and other places where we may collect personal information. By visiting Walgreens.com, you are accepting the practices described in this Privacy Notice.
Personally Identifiable Information: Is information we collect that uniquely identifies you, the customer. This information may contain name, shipping address, email address, phone number, and prescription information, as well as other information you may choose to share while interacting with our site and online services.
Non-Personal Information: Anonymous information is that information we collect that is not traceable to any individual person or computer. Walgreens utilizes this data to analyze trends and understand customer needs while shopping and interacting on our site so that we can provide a better user experience. For example, Walgreens may use cookies, web beacons, log files and other technologies to collect information about visitors to our Website, and interactions with our online advertisements and offerings.
You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers.
We may collect and store the following personally identifiable information:
Cookies and Beacons
"Cookies" are small files placed on the hard drive of your computer. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive once you sign out from Walgreens.com or close your web browser.
We use cookies to provide features and services, such as:
A "web beacon" is an electronic image placed in the code of a web page. We use web beacons to monitor the traffic patterns of users from one page to another and to improve site performance.
We don't sell or rent your personal information online to third parties for their marketing purposes.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience.
We may work with other companies who place cookies or web beacons on our websites. These companies help operate our websites and provide you with additional products and services.
We may work with other companies who operate their own websites or mobile apps, to allow them to offer Walgreens customers the ability to connect to Walgreens services. These services give you more options for ways to use Walgreens services from websites or apps that are not owned or operated by Walgreens.
It is our intent not to sell to persons under the age of 18 and it is our policy not to do so. We sell children's products for purchase by adults. If you are under 18, you may use this website only with involvement of a parent or guardian. However photo.walgreens.com does allow for the viewing of albums by minors above the age of 13 but purchases of products must be made by an adult.
Walgreens is committed to securing your personal information. We use technology that is designed for use with secure web servers. Prescription drug information resides in a database behind a firewall where it cannot be accessed without proper authorization. Secure Sockets Layer ("SSL") technology encrypts your personal information as well as your prescription health history as it is transmitted over the Internet. You maintain the security of your medical information by keeping your user name, password and other personal information confidential. Walgreens customer service representatives will never request your password.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
We recommend that you take the following precautions to safeguard your data:
Use a complex password with unique numbers, letters and special characters, and do not disclose your Walgreens password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If your password has been compromised for any reason, you should immediately change your password.
Keep your computer software up to date with the latest browser and anti-virus security software.
Be aware of increasingly common email scams that may use your email address to contact you and ask for personal or sensitive information. Always be cautious when opening links or attachments from unsolicited third parties. Also know that Walgreens will not send you emails asking for your credit card number, social security number or other personally identifiable information. So if ever asked for this information, you can be confident it is not from Walgreens.
You may choose to stop receiving e-mail and mobile marketing communications by changing your preferences online. If you have an online account, login to Your Account and click on Communication Preferences. If you do not have an online account you may click Unsubscribe from the bottom of Walgreens emails, and reply STOP to our text messages to stop receiving emails and SMS text messages. To request unsubscribing by email, contact Customerservice@mail2.walgreens.com.
Some web browsers incorporate a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Please note that Walgreens.com does not interpret or respond to "Do Not Track" signals. However, you may set your Web browser to not accept new cookies or web beacons, be notified when you receive a new cookie, or disable cookies altogether. Please note that without enabling these features, your experience on Walgreens.com will not be as smooth and you will not be able to take full advantage of our website's features. Please see the Help section of your browser for instructions on managing security preferences.
As our business changes, we will continue to implement new technologies and improve the services and features we provide. This privacy policy and the Terms of Use will be updated to reflect these changes. The use of information that we gather now is subject to the privacy policy in effect at the time of use. If there are changes or additions to this privacy policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have.
It is your responsibility to review our privacy policy and Terms and Conditions for changes.
If you have questions about our Privacy Policy, contact us by:
Phone: (847) 236-6518
E-mail: privacy.office@walgreens.com
Regular mail:
Walgreen Co. Privacy Office
Attn: Privacy Officer
200 Wilmot Rd, MS 9000
Deerfield, IL 60015
Effective Date: 12/31
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